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EXCHANGE & RETURN POLICY


Return Policy

1. It is important for us that you are completely satisfied with your purchase. For any reason you do not absolutely love your selections, we gladly offer returns and exchanges item have NOT been cut, tampered,unaltered, unworn, unwashed, undamaged and in original packaging that are postmarked within 14 days.

2. We take matters of hygiene and public safety seriously and DO NOT ALLOW used items to be returned for the safety of all of our clients. Return and exchange postage is on buyer.


Cancellation Policy

1. The order can be canceled within 3 hours after placing your order.

2. Please note that once the order has been shipped out, it can no longer be canceled.


When Will I Receive My Refund?

The refund caused by order cancellation, refund agreement or Mediation will be process instantly from sylviastyle account. However, it may take 7-10 business days for it to display on your credit card.